Key Performance Indicators

Bus Collision Rate per 100K Miles

Definition: Measures the number of collisions involving bus service per 100,000 miles (e.g., fender-benders, traffic accidents, operator errors) that cause a bus to go out of service.

Performance (December 2016):

In December, did not meet the Target; the actual being 5.36.

Corrective Actions:

Develop collision prevention program.