TELL US HOW WE ARE DOING

Because WE CARE, we want to know of ways that we can serve you better in the future. Please complete this form and click the submit button at the bottom of the page. Questions in bold are required.

En Español

Please indicate your transportation mode:		Train Bus
1. Was your train/bus ride acceptable today?		Yes No
		Additional comments:
2. Were MARTA personnel courteous?		Yes No
		Additional comments:
3. While using MARTA today, did you experience any equipment problems?		Yes No
		Time Equipment # Bus Route: Rail Station: TransCard: Elevator: Travel Link: Escalator: Faregate/Turnstile: Token Machine: Telephone:
		Additional comments:
4. Were MARTA facilities comfortable and clean?		a. Rail Station: Yes No Unknown   b. Bus:  Yes No Unknown     c. Train: Yes No Unknown     d. Restroom: Yes No Unknown     e. RideStore: Yes No Unknown
		If no, please explain:
5. Are you aware that you can contact MARTA using the following?		a. Customer Service Center: Yes No     b. Customer Service Representatives at Headquarters: Yes No     c. Web site: Yes No     d. Fax: Yes No     e. Customer Information Center: Yes No
		Additional comments:
6. Is MARTA information easily accessible?		a. Bus Schedules:   Yes No Unknown   b. Rail Schedules:   Yes No Unknown   c. Rider's Digest:   Yes No Unknown   d. Atlanta on the Go:   Yes No Unknown
		Additional comments:
7. Please share any experience you may have had while riding MARTA:
8. Thank you for taking the time to share your comments with us. If you had a negative experience while riding MARTA and would like us to investigate and follow up with you, please complete the following information (optional):		Name: Address: City: State: Zip: Telephone (day): Email address:
9. How long have you been using MARTA?		a.   Years b.   Months
10. How many times a week do you use MARTA?		Bus:   times per week  Train:   times per week
11. Please share any suggestions you may have regarding MARTA:
12. When did you travel?		a. Date:   b. Time:   c. Origin:   d. Destination: