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Routes/Scheduling Information:
Monday - Friday: 7am to 7pm
Weekends & Holidays: 8am to 5pm

Customer Services Center:
Monday - Friday: 8am to  5pm

Customer Service email address

TTY/TDD Phone Number:
(Hearing Impaired)
(404) 848-5665




Keith Parker


General Manager/CEO, MARTA 

Keith T. Parker, AICP, is the General Manager and Chief Executive Officer of the Metropolitan Atlanta Rapid Transit Authority (MARTA) the nation’s 9th largest transit system which includes heavy rail, bus and paratransit services.  MARTA provides nearly 420,000 passenger boardings a day. Parker took the helm of MARTA on December 10, 2012. Under his leadership, the Authority is focused on working with employees, customers, transit stakeholders and the community to provide safe, efficient, and high quality transit services to the Atlanta region. 

Parker’s career has included public and private sector experiences in diverse communities around the country, including Virginia, California, Washington State, North Carolina and Texas.  Most recently, Parker served as CEO for transit systems in San Antonio (the nation’s 7th largest city) and Charlotte. In both cities, the transit systems utilized public involvement and technological innovations to dramatically improve the overall public transit experience.  Under Parker’s leadership, San Antonio and Charlotte transit systems enjoyed some of the highest ridership increases in the country, while maintaining some of the lowest costs. The transit agencies won numerous local, state, and national awards in areas such as safety, maintenance, environmental innovations, and overall excellence.  Parker won Texas CEO of the year awards in 2011 and 2012.

Consistently active in civic and charitable organizations, Parker serves on notable national and local Boards of Directors including the Intelligent Transportation Society of America, the Transportation Cooperative Research Program’s Oversight Project Selection Committee (Chair) and the Leadership APTA’s Board of Directors, Downtown Rotary Club of San Antonio, Goodwill Industries and the United Way.

Parker holds a Master of Business Administration from the University of Richmond and a Master of Urban and Regional Planning from Virginia Commonwealth University. He also has a professional certification with the American Institute of Certified Planners.

Parker is married to his college sweetheart, Dawn, and they are the proud parents of two daughters and a son.





MARTA: Committed to You.

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