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Overview of MARTA KPIs

The MARTA Board of Directors worked with staff to update the Authority’s Strategic Plan (Vision and Organizational Goals), including the formal establishment of Key Performance Indicators (KPI’s) intended to help better assess MARTA’s operational and financial  performance. The KPI program has been designed to enhance transparency, accountability, and overall agency performance.

The Report Card below tracks our monthly successes and also shows where improvement is needed.

To view detailed information click each KPI e.g. Part 1 Crime or Bus On-Time Performance.

KPI Legend


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MARTA Report Card-Key Performance Indicators (KPIs)


Financial KPIs

Financial KPIs 

Financial KPIs

These KPIs support MARTA’s goal of achieving financial viability and stability. Click on each KPI for more details.

Financial KPI MAY 2016
Monthly Performance Against Target
Budget Variance On Target
Ridership Combined (unlinked trips) On Target
Bus Cost per Passenger Trip On Target
Rail Cost per Passenger Trip On Target
Mobility Cost per Passenger Trip On Target

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