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Overview of MARTA KPIs

The MARTA Board of Directors worked with staff to update the Authority’s Strategic Plan (Vision and Organizational Goals), including the formal establishment of Key Performance Indicators (KPI’s) intended to help better assess MARTA’s operational and financial  performance. The KPI program has been designed to enhance transparency, accountability, and overall agency performance.

The Report Card below tracks our monthly successes and also shows where improvement is needed.

To view detailed information click each KPI e.g. Part 1 Crime or Bus On-Time Performance.

KPI Legend


     NEWS & EVENTS                                                                       Return to KPI home

MARTA Report Card-Key Performance Indicators (KPIs)


Safety & Security KPIs

Safety & Security KPIs

Safety & Security KPIs

These KPIs support MARTA’s goal of providing a safe and secure service. Click on each KPI for more details.

Safety & Security KPI JAN 2015
Monthly Performance Against Target
Part I Crime Rate Not on Target
Bus Collision Rate per 100K Miles Not on Target
Mobility Collision Rate per 100K Miles On Target
Employee Injuries per 100 Employees On Target

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