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Home > Using MARTA > Safety on MARTA


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Routes/Scheduling Information:
Monday - Friday: 7am to 7pm
Weekends & Holidays: 8am to 5pm

Customer Services Center:
Monday - Friday: 8am to  5pm

Customer Service email address

TTY/TDD Phone Number:
(Hearing Impaired)
(404) 848-5665





Mobility Safety Tips

  • Wait at the curbside or designated pick up point. Never stand behind the L-Van.
  • Passengers who use wheelchairs or mobility devices should have their lap belt secured while riding.
  • When requesting the ramp or lift, please stand clear until it is fully deployed to the ground.
  • Do not distract the Mobility L-Van operators by engaging them in unnecessary conversation while the L-Van is in motion.
  • Please make sure your wheelchair or mobility device is manually locked and/ or power is off when on the lift, and when the vehicle is in motion.
  • When entering/exiting the L-Van through lift door, please be aware of the low overhead clearance.
  • After being secured at your seat remain seated and belted until the L-Van arrives at your destination and makes a complete stop.
  • Please make sure all personal items are secure.
  • While on the L-Van lift, please hold on to the yellow rails.

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Remember Safety First...Ride Safe




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TTY Schedule (404) 848-5665

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