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(Hearing Impaired)
(404) 848-5665






About MTI  Background  Initiatives  Strategy  MTI FAQs 

MTI is a collaborative approach to making practical decisions today that set the foundation for MARTA’s stability tomorrow. Following the five-year strategic transformation program, MARTA will make changes that provide the best benefits to the Authority and its stakeholders. A formal governance program provides logistical structure and processes for successful implementation of the MTI Program.

Governance Structure

MTI requires investment of MARTA resources and close collaboration across multiple stakeholders to achieve desired goals and objectives. MARTA established a formal governance program that defines clear roles and responsibilities for managing and executing the MTI Program. The governance structure ensures accountability, provides a structured process for issue resolution, and contributes to successful and timely implementation. 

Below you will find a chart of MTI Stakeholders that participate in the MTI decision making process. See Matrix of Governance Roles and Responsibilities below.

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Executive Steering Committee (ESC) 

The ESC helps to ensure that the efforts and outcomes of MTI are effectively aligned with the program’s goals and objectives. Members include MARTA’s executive leadership and management.

Program Management Office (PMO)

The PMO oversees and manages the implementation of MTI’s twelve initiatives. The PMO consists of full time MARTA employees supplemented by other resources as needed.

Initiative Project Teams

The project teams focus on the tactical implementation of each transformation initiative. Each initiative will have a distinct project team of MARTA employees selected for their subject matter expertise.


Decision Making Process

MTI takes advantage of the knowledge, experience, and insight available within the ranks here at MARTA.  Who better to assess the business functions of the Authority than the folks who live it day in and day out? Each initiative is tackled by a distinct team of MARTA employees selected for their subject matter expertise. The Initiative Project Teams focus on the tactical implementation of each initiative and develop recommendations for improvements. External partners and stakeholders provide valuable and objective perspectives, supporting the teams as they evaluate how personnel, processes, and policies can better support MARTA’s business functions.

The MTI Program Management Office (PMO) guides, monitors, and reports on the progress of each project team. As the project teams complete their recommendations, the PMO presents them to the Executive Steering Committee (ESC). The ESC then decides whether or not to approve improvement recommendations. Recommendations that are approved by the ESC are then submitted to the MARTA Board of Directors (BOD) where appropriate for formal adoption by the Authority. 

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Implementation Schedule

Over the course of the five year strategic transformation program, the twelve initiatives will be implemented. Each initiative operates as an independent work stream. The duration and implementation schedules are based on the scope of each initiative’s respective focus areas.

While some work streams are already underway, all twelve initiatives will be fully implemented and integrated into MARTA’s business model as part of the 5 year program.

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