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Metropolitan Atlanta Rapid Transit Authority  
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   Safety on MARTA   

Safety on MARTA

To help keep our transit system safe for our customers, MARTA recommends the following tips:


Customers riding bus

Bus Safety

  • Bus Operators are not allowed to board passengers once the bus has pulled away from the curb in a station or bus stop. Please try to be at bus stall/stop five minutes prior to scheduled time. 
  • Collapsible or folding baby strollers are allowed on the bus, but must be folded while on board. 
  • Please ring the bell in a timely manner before your stop to allow the Operator enough time to bring the bus to a safe stop.
  • Please remain behind the yellow line on the bus in order to give the Operator an unobstructed view.
  • Please refrain from speaking to the bus operator while bus is in motion.
  • Please allow other passengers to exit before entering.
  • Bicyclists: Bike racks are installed on the front of the buses.

 

Escalator Safety

  • Step on and off carefully
  • Hold the handrail.
  • Stand to the right, one person per step.
  • Do not rest personal items on handrails or steps.
  • Hold child’s hand, no sitting or playing on escalator.
  • Wheelchair users must use elevators.
  • No strollers, walkers or carts.
  • Secure loose clothing, shoe laces and draw strings. Avoid edges.
  • Avoid wearing open toe and soft shoes.

Rail Customers

Rail Safety

  • Please do not enter the track or right-of-way areas because the rail lines carry fatally high voltages.
  • Please stand back while trains approach. Attempt to board only after trains have come to a complete stop and riders have exited.
  • Always take your seat promptly after boarding the train. Hold onto hand rails if you are standing.
  • If you are using headphones, keep the volume low so that you can hear surrounding noise.
  • Bicyclists: please keep safety and other customers in mind when using the rail system. Keep your bike out of aisle and away from the doors.
  •  Remember if you need help or want to report a crime, pick up the blue telephone located on all platforms and concourses. This phone connects you to the MARTA Police.

As A Pedestrian

  • Walk confidently and stay alert. Be aware of the people around you.
  • When possible, walk with a buddy or group.
  • If you think you are being followed, turn around and look for the nearest building for help, or cross the street and walk in the opposite direction.
  • In a parking lot, remember where your car is parked and get your keys out early. Walk purposefully to your car, and keep an eye out for anything unusual.

On-Board Emergency Instruction

Medical MEDICAL
  • Notify the Train Operator via train intercom
  • Be prepared to identify the car number you are in, this will allow emergency personnel to respond more quickly
  • If you are a qualified medical professional and able to assist, notify the Train Operator via intercom


image EVACUATION
  • Do not exit train unless directed to do so by MARTA or emergency personnel
  • Tracks are electrified and trains may be operating on opposite tracks
  • Door release handles (located toward the bottom of the doors) are  only to be used upon instruction in the event of an actual emergency

 

Police POLICE
  • Alert the Train Operator via train intercom of any unlawful or suspicious behavior
  • Notify the Train Operator via train intercom of any unattended packages
  • Be prepared to identify the car number you are in, this will help police respond in an efficient manner

 

Fire FIRE
  • Remain calm
  • Move to an unaffected car
  • Notify the Train Operator via train intercom
  • Do not enter a train car with visible flames
  • Listen for and follow instructions of MARTA employees and emergency personnel

 

 

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