Breadcrumb: Home | Schedules & Maps | Safety on MARTA
To help keep our transit system safe for our customers, MARTA recommends the tips below.
For Police information, click here.
- Bus Operators are not allowed to board passengers once the bus has pulled away from the curb in a station or bus stop. Please try to be at bus stall/stop five minutes prior to scheduled time.
- Collapsible or folding baby strollers are allowed on the bus, but must be folded while on board.
- Please ring the bell in a timely manner before your stop to allow the Operator enough time to bring the bus to a safe stop.
- Please remain behind the yellow line on the bus in order to give the Operator an unobstructed view.
- Please refrain from speaking to the bus operator while bus is in motion.
- Please allow other passengers to exit before entering.
- Bicyclists: Bike racks are installed on the front of the buses.
- Step on and off carefully
- Hold the handrail.
- Stand to the right, one person per step.
- Do not rest personal items on handrails or steps.
- Hold child’s hand, no sitting or playing on escalator.
- Wheelchair users must use elevators.
- No strollers, walkers or carts.
- Secure loose clothing, shoe laces and draw strings. Avoid edges.
- Avoid wearing open toe and soft shoes.
- Please do not enter the track or right-of-way areas because the rail lines carry fatally high voltages. Please stand back while trains approach. Attempt to board only after trains have come to a complete stop and riders have exited. Always take your seat promptly after boarding the train. Hold onto hand rails if you are standing.
- If you are using headphones, keep the volume low so that you can hear surrounding noise. Bicyclists: please keep safety and other customers in mind when using the rail system. Keep your bike out of aisle and away from the doors.
- Remember if you need help or want to report a crime, pick up the blue telephone located on all platforms and concourses. This phone connects you to the MARTA Police.
- Walk confidently and stay alert. Be aware of the people around you. When possible, walk with a buddy or group.
- If you think you are being followed, turn around and look for the nearest building for help, or cross the street and walk in the opposite direction. In a parking lot, remember where your car is parked and get your keys out early. Walk purposefully to your car, and keep an eye out for anything unusual.
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MEDICAL
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- Notify the Train Operator via train intercom
- Be prepared to identify the car number you are in, this will allow emergency personnel to respond more quickly
- If you are a qualified medical professional and able to assist, notify the Train Operator via intercom
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EVACUATION
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- Do not exit train unless directed to do so by MARTA or emergency personnel
- Tracks are electrified and trains may be operating on opposite tracks
- Door release handles (located toward the bottom of the doors) are only to be used upon instruction in the event of an actual emergency
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POLICE
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- Alert the Train Operator via train intercom of any unlawful or suspicious behavior
- Notify the Train Operator via train intercom of any unattended packages
- Be prepared to identify the car number you are in, this will help police respond in an efficient manner
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FIRE
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- Remain calm
- Move to an unaffected car
- Notify the Train Operator via train intercom
- Do not enter a train car with visible flames
- Listen for and follow instructions of MARTA employees and emergency personnel
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