This course is intended for all audiences

Course Title Interpersonal Communication Skills 
Course Goal The goal of this program is to provide participants with information on how to create a communication climate that builds trust and creates a rapport for positive interactions in the workplace.
Course Description The course will cover the following topics:

    Define Interpersonal Communication
    Review Communication Process
    Four Steps to Effective Interpersonal Communication
    Creating a Communication Climate
    Building Trust
    Developing a Rapport/Creating Positive Interactions
Course Prerequisites none
Register for This Class
To register for a class please use iLearning Learning Management System located in Employee Self-Service.
For step-by-step instructions go to
http://martanet/data/JA_LEARNER.pdf or contact LMS Administrator, Shaundra Boyd at sboyd1@itsmarta.com.

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