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Metropolitan Atlanta Rapid Transit Authority

 

 --- CALLING HOURS: ---

Routes/Scheduling Information: 
Monday - Friday: 7am to 7pm
Weekends & Holidays: 8am to 5pm

Customer Services Center:
Monday - Friday: 8am to  5pm

Customer Service email address
custserv@itsmarta.com

 

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MARTA MobilityMARTA Mobility 

MARTA provides ADA Complementary Paratransit Service to eligible persons with disabilities who are,  unable to board, ride or disembark from an accessible vehicle in MARTA's regular bus or rail services. Service is provided with special lift-equipped vans on a curb-to-curb, shared ride basis. Certified individuals having a MARTA ADA Photo Identification Card may call the MARTA Mobility Reservation Office at (404) 848-5000 Monday through Saturday from 8:30 a.m. to 5:00 p.m.

MARTA Mobility is an advanced reservation service. Same day requests cannot be accommodated. The service is offered on the same days and hours as the regular bus and rail service. Service is restricted to the ADA designated service area within Fulton and DeKalb Counties along a 3/4 of a mile corridor located on each side of all fixed bus routes and in 3/4 of a mile radius of each station. Generally, service hours are from 5:00 AM to 12:30 AM, seven days a week including holidays. However, when a fixed route in a particular area operates on a more limited basis, MARTA Mobility will operate comparable days and hours. The one-way fare is $4.00 per person. Eligible individuals requiring a Personal Care Attendant that has been authorized by a medical professional may travel with the disabled patron free.

Wheelchair accessVisitors that have been certified by another transit system in another city are authorized to use MARTA Mobility and are subject to MARTA's operating requirements. Visitors are asked to call MARTA at (404) 848-5000 follow the prompts to reach an agent.

Individuals having mobility limitations may be eligible for MARTA Mobility on a temporary or permanent basis. Call MARTA's Eligibility and Certification staff at (404) 848-5000 for information about the service or to request an ADA Eligibility Application. For MARTA Mobility specific Customer Service inquiries, please call (404) 848-5000 or 711 (Georgia Relay for Hearing Impaired). MARTA's Customer Service Center can be reached at (404) 848-5000 or TTY (404) 848-5665.

MARTA's Reduced Fare Cards are not accepted on MARTA Mobility. Customers must possess an ADA Photo Identification Card to qualify for service.

 

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