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Home > About Marta > DEO/DBE > For Customers with Disabilities

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Metropolitan Atlanta Rapid Transit Authority

 

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Routes/Scheduling Information: 
Monday - Friday: 7am to 7pm
Weekends & Holidays: 8am to 5pm

Customer Services Center:
Monday - Friday: 8am to  5pm

Customer Service email address
custserv@itsmarta.com

 

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Individuals with Disabilities

Americans with Disabilities Act (ADA)

Click here to view the ADA brochure.

Click here to view information on the EDAAC committee


New Reflective Signs Available

Many MARTA customers with disabilities, who experience difficulty communicating, have requested that MARTA develop a distinctive mechanism that would alert an operator that they are waiting to board the bus and not waiting to cross the street. 

In an effort to honor this request, The MARTA Elderly and Disabled Access Advisory Committee (EDAAC) approved identification signage for any MARTA customer to wear or hold while waiting to be picked up at a MARTA bus stop.  These signs may be used at the customer’s option and are not required.  Customers who elect to use these signs must still be at the designated MARTA bus stop or pick up location. The identification signage will allow MARTA operators to quickly identify individuals with a disability who are waiting to board the bus. 

MARTA will offer this signage FREE of charge to any MARTA customer who wants one.

Description of the Sign

These signs are approximately 10”W x 4”H, with two sides. Both sides have a grey background, which is reflective with the letters “MARTA” in black.

Individuals may receive an identification sign by contacting the Office of Diversity and Equal Opportunity at 404-848-4037.



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