Key Performance Indicators

Elevator Availability

Definition: Measures the percentage of service hours during which elevators are available for customer use.

Performance (October 2019):

In October, just missed the Target; the actual being 98.38%, planned downtime being 608 hours, unplanned downtime being 465 hours and the actual excluding planned downtime being 99.28%. 1 unit was down at Peachtree Center station.