Key Performance Indicators

Elevator Availability

Definition: Measures the percentage of service hours during which elevators are available for customer use.

Performance (March 2018):

In March, met the Target; the actual being 99.40%, planned downtime being 267 hours, unplanned downtime being 132 hours and the actual excluding planned downtime being 99.60%. 2 units were down at North Springs and King Memorial stations.