System
Information

Accessible Services

COMING SOON: A Smarter MARTA Mobility Experience  

MARTA Mobility is currently transitioning to a new modernized paratransit platform powered by RideCo.  

Patrons may experience delays as we test, train, and prepare for the new RideCo platform. During this transition period, patrons will need to: 

  • Call to book, change or cancel. 
  • Anticipate longer wait times on the phone lines. 
  • Expect service delays. 

Starting July 1, 2026, patrons will be able to use the new MARTA Paratransit app or website to book and manage their rides. Patrons will still be able to call to book, change, or cancel their MARTA Mobility rides.  

Thank you for your patience, and get ready for a better, more reliable MARTA Mobility experience on our new platform starting July 1, 2026! 

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To request information in another language or an accessible format, please call 404-848-4037.

MARTA Mobility Services

Click here to access the Mobility Reservation System 


Application for Mobility Eligibility Certification

Click here to access the MARTA - Mobility - Online Application

Click this link [ PDF version] to download and print a hardcopy of the MARTA Mobility Eligibility Application for Certification Part A application. 

Click this link [ PDF version] to print a hardcopy of the MARTA Mobility Eligibility Application for Certification Part B (for the completion by your Health Care Provider). 

If you choose to download the pdf version of the Part B application please deliver it to your Provider for completion.

Please note that your application will not be processed until MARTA Eligibility receives your completed Part A and Part B forms.

If you prefer to have a hardcopy of the application mailed to your home, please contact 404-848-5389, or mobilitycertification@itsmarta.com with that request. 


MARTA Mobility is our service that provides ADA Complementary Paratransit service to anyone unable to ride or disembark from our regular MARTA transit services. Riders must have a MARTA Mobility Photo ID Breeze Card to be able to request and board our MARTA Mobility buses.

To request information in another language or in an accessible format call  404-848-4037/ 404-848-5665- TTY

Click here to view the MARTA Mobility Guide

Mobility Moving Forward

MARTA Mobility is Moving Forward with a change that will allow you to speak to a live reservationist on the weekends:

  • Mobility answers weekend and holiday calls LIVE from 8:30AM – 5:00PM.
  • You will still have the option of going into voicemail. 
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