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Rider Alert:  
Routes #12 and #116 are back in service. | Learn More
Single tracking this weekend. | Learn More
Front door boarding and bus fare collection has resumed. Please have your mask on and your fare ready when you board the bus.
MARTA has reduced service system-wide to prioritize essential transit service during the COVID-19 pandemic. | Learn More
If your bus is too full to board, wait for the next bus! And call us so we can take immediate action to add another bus to the route.
Call 404-848-5000, select option 1, then option 1 again. Thank you. We’re in this together!


MARTA

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Service Updates
Bus Alerts
  • No service advisories at this time
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12Train Alerts
  • Single tracking in effect on the N/S line: Arts Center; NB platform closed.
    Expire at: 9/27/2020 5:00:00 AM
  • Single tracking in effect on the E/W line: Kensington; WB platform closed. / At Avondale, WB trains will board from the middle WB platform.
    Expire at: 9/27/2020 5:00:00 AM
  • Red line trains are servicing from North Springs to Lindbergh Center. Customers may transfer at Lindbergh Center for Red line destinations.
    Expire at: 9/27/2020 5:00:00 AM
  • For your safety, please remain vigilant by reporting suspicious activities immediately. Remember, if you 'see something, say something'.
    Expire at: 9/27/2020 6:00:00 AM
  • For real-time rail schedules, trip planning, & rider alerts download the free OnTheGo app from http://ow.ly/r4fH30asiez
    Expire at: 9/27/2020 6:00:00 AM
  • It is unlawful to litter in MARTA stations, and throw trash on MARTA’s train tracks. Violators are subject to being ticketed and fined. Thank you for your cooperation.
    Expire at: 9/27/2020 6:00:00 AM
  • MARTA has implemented operational adjustments to protect the health and wellness of customers and employees, during the COVID-19 pandemic. Additionally, MARTA has made service plan changes to bus and rail operations to address the dramatic ridership and revenue decline seen in the wake of this national health crisis. To learn more, please visit our website: https://itsmarta.com/MARTA-service-modifications.aspx
    Expire at: 9/27/2020 6:00:00 AM
  • Attention Riders: MARTA requires you to wear a face mask or cloth covering over your nose and mouth to reduce the spread of COVID-19. Ride with Respect!
    Expire at: 9/27/2020 6:00:00 AM
  • Update: Single tracking in effect on the N/S line: Arts Center; NB platform closed / Dunwoody; SB platform closed
    Expire at: 9/27/2020 5:00:00 AM
  • Single tracking in effect on the N/S line: Dunwoody; SB platform closed
    Expire at: 9/27/2020 5:00:00 AM
  • Update: Single tracking is terminated at Dunwoody; SB trains resumed boarding on the SB platform.
    Expire at: 9/27/2020 5:00:00 AM
  • Update: Single tracking is terminated at Kensington & Avondale; WB trains resumed boarding on the WB platform.
    Expire at: 9/27/2020 5:00:00 AM
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Streetcar Alerts
  • No service advisories at this time
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Escalator Elevator Alerts
  • No service advisories at this time
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RestRoom Alerts
  • No service advisories at this time
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About
MARTA

Key Performance Indicators

Customer Call Abandonment Rate

Definition: Customer Call Abandonment Rate measures the percentage of customers who terminate a call while waiting for a customer representative to answer.

Performance (March 2020):

Customer Call Abandonment Rate in March was 4.92%, which met the target of 6.00%.  Note: Lower Customer Call Abandonment Rate is better.