MARTA

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Service Alerts
1Bus Alerts
  • 93 East Pount/Delowe Drive
    ROUTE 93 AT 10:25 A.M - 11:40 A.M WESTBOUND AND EASTBOUND TO/FROM COLLEGE PARK STATION IS DELAYED
    Expire at: 09/21/2021 11:40 AM
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Train Alerts

  • No service advisories at this time
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Streetcar Alerts

  • No service advisories at this time
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4Escalator Elevator Alerts

  • Airport, Escalator 2 (south concourse) remains out of service. Use escalator on the north concourse. If traveling with luggage, please use the elevator.
    Expire at: 09/22/2021 06:00 AM

  • Avondale, Elevator 3 (south bus bay to concourse) out of service for renovation. Mobility shuttle service provided from south bus bay to north bus bay.
    Expire at: 09/22/2021 06:00 AM

  • Arts Center, All Elevators out of service for renovation. Mobility shuttle service provided from Midtown to Arts Center
    Expire at: 09/22/2021 06:00 AM

  • Peachtree Center, Elevator 2 (north concourse to street level) out of service for renovation. Use south concourse street entrance.
    Expire at: 09/22/2021 06:00 AM
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RestRoom Alerts

  • No service advisories at this time
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About
MARTA

Key Performance Indicators

Customer Call Abandonment Rate

Definition: Customer Call Abandonment Rate measures the percentage of customers who terminate a call while waiting for a customer representative to answer.

Performance (April 2021):

Customer Call Abandonment Rate in April was 1.92%, which met the target of 6.00%.  Note: Lower Customer Call Abandonment Rate is better.