Mobility Complaints per 1K Boardings
Definition: Measures customer complaints about Mobility service (for example, on-time performance; operator courtesy; etc.) per 1,000 MARTA Mobility boardings.
Performance (February 2022):
Mobility Complaints per 1K Boardings in February was 1.98, which met the target of 4.00. Note: Lower Mobility Complaints per 1K Boardings is better.